For procurement, facility and loss prevention teams
The supplier dossier, before negotiations even begin.
A security supplier should be judged on its paperwork before its promises. Anyone who has qualified a supplier for a contract knows how much time is lost chasing documents: that is why we keep ours ready, up to date and in order for the services we deliver in Italy, and send them on request within two working days.
What it contains
Four folders, no surprises.
The documents are organised by company and by line of work: under Italian law, auxiliary security services such as unarmed concierge and access-control services do not require a Prefecture licence, whereas investigations do. Confusing the two is the first mistake in many tender specifications; we keep them separate on paper too.
- Up-to-date Chamber of Commerce company report (visura)
- The investigation agency’s Prefecture licence under art. 134 T.U.L.P.S., with the authorised areas of activity
- Registered «Demetra» trademark
- ISO 9001:2015 (Bureau Veritas) and UNI 11926:2023 (ICMQ) certificates for the concierge services
- Valid DURC (certificate of social-security compliance)
- The national collective agreement applied to concierge and access-control staff
- Statement on staff training and recruitment requirements
- Statements on compliance with Legislative Decree 81/2008 for the staff deployed
- Information for drawing up the DUVRI (joint interference risk assessment)
- Template appointment as data processor (Art. 28 GDPR) for services that require it
- Hourly rate showing labour costs and statutory charges
- Job descriptions and operating procedures for the post
- Arrangements for covering absent staff, and service levels
- Sample periodic report
Why we do it
A price that is too low costs the buyer too.
Joint liability
In Italian service contracts, the client is jointly liable (responsabilità solidale) for wages and social-security contributions the supplier fails to pay. An offer below the cost of labour is not a saving: it is a deferred debt.
The right licence for the right service
Asking a concierge officer to do what is reserved for a licensed armed security officer, or entrusting an investigation to someone without a licence, exposes the client even before the supplier.
Continuity of service
A service is only as good as its cover on difficult days. That is why our offer states how, and how quickly, we cover an absence.
Traceability
Reports, procedures and logs are not red tape: they are what allows you to show an inspector or a judge that you chose with due diligence.
Request the supplier dossier.
Tell us your company, the service you are evaluating and the format you need (supplier register, tender, private negotiation). We reply within two working days. +39 0172 750977.